Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you to our site, and information about how you interact with the site.

We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device or computer that often include an anonymous unique identifier.

  • Log files – track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Pixels, tags, and similar technologies – used to record information about how you browse the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Process and fulfil orders placed through the store

  • Process payments

  • Arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services (where permitted by law)

We use Device Information to help us screen for potential risk and fraud and to improve and optimise our website.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our store and provide our services. For example, we use Shopify to power our online store.

We may also share your information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.

Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your browser settings or advertising preferences.

Your Rights

If you are a resident of New Zealand, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted where appropriate.

Our handling of personal information is governed by the Privacy Act 2020.

If you would like to exercise these rights, please contact us using the details below.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for legal, operational, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us via the Contact Us page on our website.